I was recently featured in a Freakonomics Radio episode on “sludge” — the bureaucratic friction that makes life harder than it needs to be.
I haven’t listened to it yet, but I do recall ranting about the unsubscribe process of a news publication for a few minutes. Enjoy my ranting, now available for streaming.
🎧 Sludge, Part 1: The World Is Drowning in It
Thanks to Stephen Dubner and team for having me. 🙏